I had been looking for quite a while, for a nearly new VW Tiguan 2.0, 4 motion. I have now purchased from Nigel and Darren at Essex Trade Cars. I could only get to view it on a Sunday, and although they are not open on a Sunday, Nigel was more than happy to meet us at the site, so that I could view the Tiguan, and take it out for a test drive. My wife and I did not feel pressurised at any point, and when we went back to pick it up the following week “our new motor” was shiny & ready for pickup when we got there. Darren took the time to sit in the car with us both, and explain about the workings of the SatNav etc. We had asked for a couple of minor items to be sorted out, and these had been done. Handover was very professional, and the customer service from both Nigel and Darren was second to none! thank you both again!